The all-in-one workforce platform for NDIS providers.
Find. Verify. Onboard. Manage.
Sylena helps NDIS providers discover trusted workers, verify credentials, streamline onboarding and manage their workforce — all from one platform.
Launching 3 November 2026 · Australian waitlist open
Built for Australian NDIS providers
- NDIS Worker Screening
- WWCC
- First Aid
- CPR
- Police Check
- Reference Engine
One platform
Hire, verify, onboard and manage — in one place.
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Find
Need NDIS workers? Find them on Sylena.
Search a directory of workers whose documents Sylena has checked, by role, area and availability — or post a job and let AI rank your best matches.
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Verify
Know who’s actually ready to work.
Screening, WWCC, First Aid and references are collected, checked and shown up front, so you shortlist with confidence.
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Onboard
Stop chasing documents and onboarding tasks.
Guided checklists collect documents, training and policy sign-offs in one place and show exactly what’s left for every worker.
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Manage
Your entire NDIS workforce, in one place.
Invite the people you already work with and see their credentials, expiry dates and onboarding in one place — no job ad needed. A live compliance dashboard keeps an audit-ready record.
See it in action
See how Sylena works.
A 30-second walkthrough for each side of the platform.
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For providers
Search workers whose documents Sylena has checked, post a job and keep compliance in one place.
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For workers
Build your profile, upload your certificates from your phone and apply to jobs near you.
The problem
NDIS workforce management shouldn’t be this complicated.
Providers juggle spreadsheets, inboxes, PDF resumes and expiring certificates just to answer one question: can I trust this worker to walk into a participant’s home?
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Trust takes days
References sit unanswered, the last supervisor is on leave, and the shift still needs cover tonight.
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Compliance is manual
Credentials expire quietly. Nobody notices until an audit — or an incident — makes it everyone’s problem.
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Nothing joins up
Hiring, onboarding, compliance and payroll live in different tools that never talk to each other.
The platform
One platform. Your entire workforce journey.
From the first search to a compliant, onboarded worker in your talent pool — every step in one place, auditable end to end.
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Find
Search a directory of verified workers by role, location, skills and availability. Post a job and let AI surface the best-matched candidates.
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Verify
Screening, WWCC, First Aid and references — collected, checked and shown up front, so you shortlist with confidence.
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Onboard
Guided onboarding templates collect documents, training and policy sign-offs, and track every worker’s progress to ready-to-work.
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Manage
Invite your existing workers by email and see their credentials and expiry dates — no job ad needed. A live compliance dashboard sends reminders at 60, 30 and 14 days, keeps audit-ready records, and holds your trusted workers in a talent pool.
Onboarding
Hire someone today. Have them ready to work tomorrow.
Onboarding is a guided workflow, not a document dump. Configurable templates per role define exactly what’s required — and everyone can see what’s left.
- Document collection and credential capture
- Training requirements and policy acknowledgements
- Verification and approvals
- Worker-level progress, outstanding items and integration status
- NDIS Worker ScreeningVerified
- WWCCVerified
- First Aid & CPRUploaded
- 2 referencesComplete
- Policy acknowledgements1 left
Verification
Trust starts with verification.
Passive resumes become an auditable trust profile. Providers stop chasing old supervisors; workers stop waiting a week to be believed.
Step 1 of 5
Reference request
The worker enters a past supervisor — name, work email, facility, mobile. Disposable webmail is flagged. Corporate addresses receive a Verified Employer badge.
- Punctuality
- 5
- Care
- 5
- Communication
- 4
- Reliability
- 5
- Rehire
- 5
Live directory
Search verified workers. Shortlist with confidence.
A sample of the directory. Open a profile, read the reference summary, and download the dossier format providers file for audits. Contact and wages stay off the platform.
AI matching
Let Sylena do the searching.
Describe the worker you need in plain English and Sylena turns it into a structured job, then ranks your best-matched candidates by credentials, experience, availability and location. AI makes trusted infrastructure faster — it never replaces verification.
- Plain-English job creation
- Ranked candidate matches with a match score
- Reference summaries, participant details redacted
You type
“I need an experienced support worker in Melbourne available Saturday and Sunday with NDIS screening, First Aid and complex support experience.”
↓ Sylena builds the job & ranks matches
- AC Amara Chen 98%
- PN Priya Nair 95%
- NB Noah Bekele 91%
For workers
Build a profile providers can trust.
One verified profile, reused for every provider. Upload your credentials once, collect references, set your availability and get discovered for the work you want.
- Verified profile with screening, WWCC, First Aid and CPR
- Reference collection and a clean reference summary
- Job discovery and applications
- Profile visibility controls — you decide who sees you
- Join a provider’s team only when you accept an invite — and leave any time
- See how often your profile is viewed and found in search
Integrations
Your systems. Connected.
Sylena is the source of truth for workforce onboarding and compliance — and syncs the details that matter to the tools you already run. Xero at launch, with the workforce sync layer built to add more.
- Xero Live at launch
- MYOB Planned
- Employment Hero Planned
- Deputy Planned
- KeyPay Planned
Sylena is workforce infrastructure — not a payroll platform. It connects to payroll and HR systems rather than replacing them.
Pricing
Software subscriptions. Not a cut of wages.
Two-sided B2B billing. No escrow, no commission. Providers pay for the platform; workers start free.
Legal posture
Built as a directory. Not a labour-hire firm.
- Superannuation. SG obligations attach to the legal employer or the payer of personal labour. Sylena never pays shift wages.
- Labour hire. Self-serve directories that let parties connect independently do not supply labour to a host.
- NDIS. Designed as a digital platform service. Unverified workers cannot publish listings or message providers where verification is required.
- Privacy. Credentials and reference notes sit in encrypted storage under role-based access with no raw export.
This describes the intended operating model. It is not legal, tax, or financial advice. Sylena is not affiliated with the NDIA or the NDIS Quality and Safeguards Commission. Confirm with your own advisors before relying on any exemption.
Australian waitlist
Your workforce, connected.
Join the first cohort of Australian NDIS providers and verified workers. Seats are limited so onboarding and screening stay tight.